Privacy Policy

News24.im is fully committed to protecting your privacy

Find out how your personal data is collected, used, and kept secure — all explained in plain English.

How We View Your Data

A quick overview of the key principles behind news24's privacy policy.

No Data Sales

News24 never sells your personal information to third parties. Your name, contact number, or financial details are never shared with advertisers.

Encrypted Storage

All your data is stored using SSL encryption and advanced security technology, protecting it against hackers and unauthorized access.

Your Control

You can view, correct, or request deletion of your data at any time. Your data belongs to you.

Minimal Data Collection

News24 only collects data that is strictly necessary to provide its services. Requesting unnecessary information goes against our policy.

Spam-Free Communication

You can unsubscribe from marketing messages at any time. We respect your preferences.

Transparent Policy

Our Privacy Policy is written in plain, simple English so every member can easily understand it. No hidden terms.

Last Updated: June 2026

1 Introduction

Welcome to news24.im. We believe your privacy is a fundamental right. When you register on our platform, place bets, or use any of our services, you share certain personal data with us. You have every right to know how that data is used, where it is stored, and how well it is protected.

This Privacy Policy applies to all news24 services, mobile apps, and websites. By using our platform, you are considered to have agreed to this Privacy Policy. Please read it carefully.

Important: This Privacy Policy is written in plain English. If you have any questions, Help Center Get in touch — we're always ready to respond in Bengali.

2 Information We Collect

News24 only collects data that is necessary to deliver quality service and ensure account security. The table below outlines the types of data collected and the reasons for collection:

Data Type Example Why It's Collected
Identity Information Name, Date of Birth KYC Verification & Age Confirmation
Contact Information Mobile number, email Account Communications & OTP Verification
Financial Information BKash/Nagad Number Deposit & Withdrawal Process
Device Information IP address, browser, OS Security Monitoring & Fraud Prevention
Transaction Data Betting history, deposits and withdrawals Account Management & Audit
Usage Data Page visits, click patterns Service Improvement

We do not collect sensitive information beyond the categories listed above, such as religious identity, political views, or health data.

3 Data Collection Methods

News24 collects data in the following ways:

  • Direct Registration: Details you fill in when registering for an account.
  • Transaction Time: Payment details provided when making a deposit or withdrawal.
  • KYC Verification: Via a photo ID or mobile verification.
  • Automatically Collected: Site usage data collected via cookies, log files, and tracking technologies.
  • Support Contact: Anything you share with us via live chat or email.
  • Third-Party Verification: Transaction confirmation details from the payment gateway.

Please note: We will never call or message you to ask for your password, OTP, or full card number. If you receive any such request, please Help Center let us know.

4 Purpose of Data Use

Collected data is used for the following purposes:

  • To create, manage, and secure your account.
  • To process deposits and withdrawals.
  • To calculate betting results and process winnings.
  • To detect and prevent fraudulent activity.
  • To provide customer support and technical assistance.
  • To send you promotional offers and updates, subject to your consent.
  • To meet legal obligations and satisfy regulatory requirements.
  • To improve platform performance and enhance the user experience.

News24 never sells your data to advertisers or shares it with other companies for marketing purposes. This is a core principle with no exceptions.

5 Data Sharing Policy

News24 does not generally share your information with third parties. However, limited information may be shared in the specific circumstances outlined below:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information needed to complete a transaction. They operate under their own privacy policies.
  • Technology Service Providers: Third-party companies contracted for server hosting, security, and analytics services, who process data solely under our instructions.
  • Legal Requirements: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • Fraud Prevention: We are legally required to share information with relevant authorities in cases of money laundering or serious fraud.

Straight Talk: When sharing data with third parties, we only provide the minimum information necessary. Your full profile is never disclosed to any external organization.

6 Data Security

News24 uses industry-leading technology to protect your data. Our security framework consists of the following components:

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Data Encryption at Rest: Sensitive data stored on our servers is kept in encrypted form.
  • Two-Factor Authentication (2FA): OTP verification is mandatory for account login and large withdrawals.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.
  • Regular Security Audits: Periodic security testing is conducted by independent third parties.
  • Restricted Access: Only designated staff can access data on a need-to-know basis.

That said, no online system can guarantee 100% security. We strongly recommend keeping your password strong, not sharing it with anyone, and reporting any suspicious activity to us immediately.

7 Cookies Policy

News24 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential Cookies: Required to maintain login sessions and ensure security. Disabling these cookies will prevent the site from functioning properly.
  • Performance Cookies: To understand which pages on the site are used most. This data contains no personal information.
  • Functionality Cookies: To remember your language preference and display settings.
  • Analytics Cookies: To analyze site traffic and usage patterns.

You can block or delete cookies through your browser settings. Keep in mind that disabling essential cookies may cause issues with login or payments.

8 Data Retention Period

News24 does not retain your information longer than necessary. Retention periods by data type are outlined below:

Data Type Retention Period
Account Profile Information For the duration of the active account + 5 years
Transaction & Betting Records 7 years (legal requirement)
KYC Documents 5 years after account closure
Support Conversations 3 years
Cookies & Session Data 30 days to 1 year
Marketing Consent Records 3 years from unsubscribe date

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified from it.

9 Your Rights

As a news24 member, you have the following rights over your personal data:

Right to Access

To find out what information we hold about you, submit a request to our support team. You'll receive a response within 30 days.

Right to Rectification

Contact support to correct any inaccurate or outdated information. Updates will be made after verification.

Right to Erasure

Upon account closure, all data except that required by legal obligations will be deleted within the specified retention period.

Right to Restrict Processing

You can request that we restrict how we use your information for specific purposes.

Data Portability

You may request a copy of your data in a portable format. Submit a request through support.

Right to Opt Out of Marketing

You can unsubscribe from marketing messages at any time. This will not affect your access to core services.

10 Minor Protection

News24 strictly prohibits registration and betting by anyone under the age of 18. We verify age at registration and confirm it through the KYC process. If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.

If parents suspect their child is using our platform, please Help Center Get in touch. We'll act promptly.

Warning: Keeping minors away from gambling is our social responsibility. To learn more about responsible gaming, visit our Responsible Gaming View page.

11 Policy Updates

News24 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

  • A notice will be displayed at the top of the website.
  • A notification will be sent to your registered email or mobile number.
  • The "Last Updated" date at the top of the page will reflect the change.

For any significant changes, you will be notified at least 15 days before they take effect. Continuing to use the platform after changes are made will be considered acceptance of the updated policy. Please take a moment to review any policy update notification when you receive one.

12 Contact Us

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

  • Email: support@news24.im
  • Help Center: news24.im/help-center
  • Response Time: Usually within 24–48 hours

When submitting a request to delete, correct, or access your data, please contact us from your registered email or mobile number — this helps verify your identity and ensures faster service.

Note: This Privacy Policy has been prepared in accordance with applicable laws of Bangladesh and international data protection standards.

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